The PerfectLum support homepage is the main portal to help you answer all your questions about your new iiyama MonitorFit software products. MonitorFit are series of professional calibration softwares for color management and medical imaging industry. Thihttp://www.perfectlum.com/phpmyfaqI´m getting an error message during installation. The installation failed://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_1Tue, 01 Nov 637994 00:02:10 GMTDuring installation of a update of the Software I´m getting a warning message "taskbar failed". I can press ignore and retry. I use Vista.://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_2Tue, 01 Nov 637994 00:18:46 GMTDear Support, We are currently trying to use the PerfectLum calibration software on systems using Matrox MED 05MP together with an Lumimed MM50 monitor. When we install the PerfectLum calibration software, and run it, the screen turns almost to black when pressing the OK button to start calibration. We have contacted Lumimed for this problem, but they advise us to contact PerfectLum. Can you please advise what steps to follow to find the cause of this problem? Best regards, Jeroen Jansen Fysicon medical technology Hoogheuvelstraat 114 5349 BA Oss The Netherlands +31-412-653333://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_3Sun, 21 Mar 638309 19:00:37 GMTDear support, I just spoke with Frank about our problem regarding the calibration of our Lumimed MM50 display in combination with the perfectlum software. I have set the display and display card on 8 and 10 bit but without result. Can you advise me some new steps to take. When i start the calibration the screen turn in to black and it is verry hard to read from it. Also the application crash. Kind regards Jeroen Jansen Fysicon medical technology://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_4Fri, 07 May 638309 05:05:22 GMTI have registered on Thursday the 25th September and until now I still received no registration key. Thank you for your help in advance and best regards Sven Rahn://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_5Sun, 06 Aug 638311 03:32:25 GMTHi, I was wanting to try your KleoQC software but unfortunately I can't seem to find any drivers for my LXPlus photometer. I haven't had any response from the manufacturer, you wouldn't know of anywhere I could download them? I'm currently just manually entering into your software but I would prefer to link the software with my meter for ease of use. Thanks for your help, Kris://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_6Thu, 01 May 638606 22:41:56 GMTle logieciel est-il compatible Windows 7 64 bits ? Merci.://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_7Fri, 04 Sep 638635 07:33:26 GMTI purchased the software this past Sunday and as in my prior email, have not been able to use the application because I cannot register it. I have sent emails to both Marc Leppla and tech support, and none of them have gone answered. I have also called both Marc and the main company telephone number and no one answered. I am on call this weekend, and would like to calibrate the displays, so I need someone to work with me to get this up and running. Please, I shouldn’t have to jump through so many hoops to get this to work. I had also recommended this product to our Radiology IT division for other home users, but I may now have to rethink that recommendation. This is my initial email, describing my problem. I'm trying to run the application under Snow Leopard 10.6.2 -------- I had initially tried the trial version, which expired. I uninstalled it using AppZapper. I re-installed it using the same installer I had used to install the trial version. Tried activating the product. Entered the CD serial number and the registration code into the appropriate boxes (that I got via email after completing the web form). Was asked to close the app (which I did by clicking the red button on the window) and restarted the application. I continue to get a message that the product trial has expired. I also tried deleting the key.perfectlum, and trying again, also without success. I then uninstalled it using the terminal as per your uninstall instructions (I believe), and re-installed using a newly downloaded installer. Same problem. UPDATE: I re-installed it using a separate admin account (the first account also had admin privileges) after uninstalling it with AppZapper. Same problems using a different user/admin account.://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_8Fri, 25 Jun 638917 21:10:37 GMTis possible to disable the automatic updates of the perfectLum?://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_9Tue, 29 Oct 638926 20:28:53 GMTI have entered the registration code with administrator rights and I keep getting the registration page when I open the application://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_10Sat, 23 Nov 638926 19:53:43 GMTI've checked mareked the create ICC/ICM profile. However, no profile is created upon the end of the calibration process. Please advise. Ofir. ://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_11Thu, 16 Aug 638936 01:34:09 GMTI want to test the version of remote control, but for activate this opción i need to obtain a code. The autogenerate code is: 2C43-3C0E. You can send anu key for trial versión.. Thanks://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_12Sun, 29 Apr 638942 09:12:39 GMTI am using the trial version of the Perfectlum software. It loads fine. I have a station using 2 video cards. Card 1 runs color monitor, card 2 has 2 3MP gray scale monitors. When I select either of the gray scale monitors and run calibration I get on error about unable to load LUT file. I am able to run it on color monitor on the first card. Any ideas? Thanks://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_13Fri, 08 Nov 638948 11:23:38 GMTI have just registered our copy of PerfectLUM via the online webpage, and entered the code into the "option 2" box. I have checked the serial number, autogenerated ID and registration code several times, and I believe I have entered them correctly. However - when I click on "Active", it pops up a box saying "Product registration failed". Help! Ian Grimstead://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_14Fri, 17 Jan 638949 02:58:44 GMT1) I had to reimage a machine and want to use the existing license. The Hostname is the same but when i attempted to reuse it in the same machine it is telling me that the license is in use. How can i correct this to be able to use the same license? 2) The reason I did this it was because I was attempting to launch the application from the Desktop icon but is not responding? How can I get it to work? Thank you Nollan Zevallos://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_15Sun, 09 Aug 639237 06:15:26 GMTWill the verilum puck from imagesmiths work for dicom calibration with your software? Thank you and best regards. ://www.perfectlum.com/phpmyfaq/index.php?action=open#openq_16Tue, 08 Sep 639243 09:26:56 GMT